Your sewing machine is your biggest investment in your sewing. For this reason we recommend that your machine get a service every year to maintain lubrication and happy sewing each time you use it! (Even more important here in Colorado, in such a dry climate!)
If you have a BERNINA sewing machine please make sure you bring the following items along with your machine to it's next routine maintenance appointment:
BERNINA Sewing Machine:
Presser Foot #1
Automatic Button hole foot (if updates are needed)
Case (Soft case or hard case)
BERNINA Sewing Machine w/Embroidery
Presser Foot #1
Embroidery Presser Foot #26 (or #9)
Cord for embroidery to machine
Large Oval Hoop
Any other brand of sewing machine make sure you bring the following for a complete routine maintenance:
Universal Presser Foot
Bobbin Case (with bobbin)
*Please make sure your machine is labeled with your name!
Our technician is available for same-day service
on the following days. If you know that you are going to need your machine on Wednesdays, Fridays.
If you are in a hurry, it is best to call us and let us know you are coming. Typically machines are serviced on a first-come, first- serve basis. Occasionally people bring their machines the day before... This guarantees the machine will be top priority when the technician arrives.
Please let us know if there are any specific issues you are expereincing with your machine at the time of drop-off so that we may check that after the service is completed.
*If your machine has something wrong with it beyond a general service and a specific part is needed, the typical turn-around time for that part can be up to 7 days. This is not common, but does happen occasionally. What is included in a General Service?
Your machine will be taken apart and:
-cleaned inside and outside of machine
-Software updated (if applicable) A 30 Point check system which includes:
Foot Control (health)
Cam Stack Gear
Presser Foot Bar
Hook Driver (if applicable)
Feed Dogs (height & timing)
Needle front to back
Zig Zag position
Needle Hook Clearance
Adjustments are made to:
The Bobbin Case Tension